Client Service Standards and Guarantee

Does your current agent do this for YOU?

You didn’t buy an investment property to become a property manager.

Our philosophy is simple; ‘To look after your investment property as if it were our own’. This means always selecting the best quality tenants, achieving the highest market rental, ensuring that your property is maintained in excellent condition and providing you with prompt, personalised service at all times.

At “National Rental Solutions” we do things a little differently to a typical Real Estate agency. You see, unlike most real estate agencies, we do not sell houses, insurance and mortgages, instead we’ve been able to focus on perfecting the process of just one thing, managing your
investment property.

We are serious about our commitment to provide the best Property Management service in Australia. To make sure you understand the extent of the service we provide we offer the
following service guarantee to all of our valued clients;

• 100% commitment to our landlords
• Intelligent, honest feedback and advice on your investment and tenancy agreements
• High impact marketing of your property
• A smooth leasing process with weekly reporting and updating to you
• Highest quality of tenants. 100 points of I.D required and a complete tenancy default check
completed using Australia’s leading tenancy default website
• Excellent local knowledge to assist in obtaining the highest possible returns
• Comprehensive account management
• Up to four (4) inspections completed annually with copies of full routine inspection reports with
corresponding photos.
• Close monitoring of all rental payments and a zero tolerance arrears policy
• Principals actively committed to achieving industry best practice in all aspects of property